Refund policy
Returns & Exchanges
Returns
Angelika Gale gladly accepts returns for store credit only within 14 days of purchase.
To qualify, items must:
- Be unused and in their original packaging
- Be shipped back at the customer’s expense
- Return shipping labels with tracking are the customer’s responsibility
Important details:
- No refunds will be issued to the original payment method.
- Store credit is issued via gift card within 10 business days of receiving and approving your return.
- A 25% restocking fee will be deducted from the credit amount.
- International orders are not eligible for return.
Return by Mail:
Please email info@angelikagale.com for return instructions and mailing address.
Exchanges
The quickest way to receive your desired item is to place a new order and return the original item for store credit. Once your return is processed, you can use your gift card toward a future purchase.
Non-Returnable Items
We cannot accept returns on:
For health, hygiene, and safety reasons, Angelika Gale is unable to accept returns or exchanges on headwear, including headbands and headscarves.
Because these items are worn close to the face and hair, we want to ensure that every piece you receive is brand-new, unworn, and handled with the utmost care. This policy helps us maintain the highest standards of cleanliness for all of our customers.
Other products we cannot accept returns on:
- Custom or personalized products
- Personal care goods (e.g., beauty items)
- Sale items
- Gift cards
If you have any questions before purchasing (such as fit, fabric, or styling) we are always happy to help! Please reach out before placing your order 🤍
Thank you so much for your understanding and for supporting my small business.
If you have questions about a specific item, please reach out before placing your order.
LAST UPDATED JULY 17, 2026