Refund policy

Returns & Exchanges

Returns

Angelika Gale gladly accepts returns for store credit only within 14 days of purchase.

To qualify, items must:

• Be unused and in their original packaging
  
• Be shipped back at the customer’s expense with a tracking number

Important details:

• No refunds will be issued to the original payment method.
• Store credit is issued via gift card within 10 business days of receiving and approving your return.
• A 25% restocking fee will be deducted from the credit amount.
• Return shipping labels are the customer’s responsibility.
• International orders are not eligible for return.

Return by Mail:
Please email info@angelikagale.com for return instructions and mailing address.

Non-Returnable Items

We cannot accept returns on:

For health, hygiene, and safety reasons, Angelika Gale is unable to accept returns or exchanges on headwear, including headbands and headscarves.

Because these items are worn close to the face and hair, we want to ensure that every piece you receive is brand-new, unworn, and handled with the utmost care. This policy helps us maintain the highest standards of cleanliness for all of our customers.

If you have any questions before purchasing (such as fit, fabric, or styling) we are always happy to help! Please reach out before placing your order 🤍

Thank you so much for your understanding and for supporting my small business.

• Custom or personalized products
• Personal care goods (e.g., beauty items)
• Sale items
• Gift cards

If you have questions about a specific item, please reach out before placing your order.

Exchanges

The quickest way to receive your desired item is to place a new order and return the original item for store credit. Once your return is processed, you can use your gift card toward a future purchase.

LAST UPDATED AUGUST 8, 2025